Similarly,
the doctors waste their valuable time to get to the hospital to offer
consultations amidst severe traffic congestion in most of the cities in the
country.
To give
relief, a homegrown startup is set to launch in September offering healthcare
services through online consultations and connecting three aspects -- doctors,
patients and hospitals.
"Valere
Healthcare (VHC) is aimed at providing affordable primary healthcare services
for all. We are also empowering the patients, enabling them to rate the service
quality of a doctor," said Mohammad Najmul Islam, managing director of
Valere Enterprise, the owning company of the VHC.
How Will VHC
Work?
The VHC will
be a sort of an on-demand healthcare delivery system, similar to the ride
hailing service of Uber. Just as one can avail Uber services instantly through
an app, one can take the VHC services in the same way.
Doctors at
first sign up at the VHC website or app and create a profile, providing their
address, qualification and experience. They will be able to select a time slot
for consultation upon availability.
An
administrative team will verify the authenticity of the information. Doctors
can then be selected through a search using keywords by patients.
Similarly,
patients, who will also have to sign up at the platform, will book a time slot
from one of the doctors registered with the site and there will be options to
choose in-person, voice or video call consultations.
Patients'
medical history or record of health information will be kept on the site.
"When a
doctor writes a prescription, usually the doctor and the patient can see it.
But when it is recorded digitally on the website, greater transparency will be
maintained in the prescription of medicines," said Islam.
It will be a
boon for doctors too, he said.
"It
will enable them to see patients at a comfortable time. Even a doctor can see a
patient while commuting in vehicles," he said.
VHC will
facilitate video and voice call consultations through Zoom or Google Meet.
Patients will have to pay through digital means and doctors will also be paid
similarly.
"The
core of our idea is connectivity between doctors and patients. We are tagging
patients with doctors without any hassle," he added.
How VHC is
Equipping Itself
According to
Islam, VHC will not have its own labs, clinics or hospitals. But it will
facilitate patients with access to doctors online and the information about
their nearest suitable hospital analysing symptoms online.
It will
operate an integrated platform consisting of a job portal, training centre,
laboratory and a healthcare portal and combine human resources with information
technology (IT) and IT-enabled services.
Not only
ensuring doctors' appointment, the platform will connect with diagnostic
centres and hospitals in advance to enable emergency medical help, qualitative
diagnosis, healthcare packages, patient-centric hospital and medical services,
secure storage of health records and provisions of remote healthcare
monitoring, online nursing and updating medical information.
For that,
Valere Healthcare aims to engage about 550 existing local diagnostic centres
and hospitals.
It will
eventually be able to facilitate healthcare to about 20 million people in a
year, said Islam.
The venture
will also assist hospitals and clinics to adopt ISO standards to deliver
quality services.
About future
aims, he said they want to add public hospitals to the platform.
"The
moment the patient knows the doctor is there and doctor knows patient is
coming, then whole scenario will change," he said.
"We
want to reduce the price and increase volume," he said.
Asked why
Islam, who is a sexagenarian, is taking up such a venture, when people usually
go to retirement at such an age, he spoke of his belief that everyone should
have a mission in life that helps to keep oneself alive.